There are a number of differences between industrial market research and consumer market research.
- Consumer markets are more numerous
- Industrial markets are bigger in euro terms
- The demand for industrial goods is derived from the demand from consumer goods
- Within industrial markets there is a case that 80% of business comes from 20% of industrial clients
- There may be multiple buyers in industrial firms
- There are different buying motives for industrial firms
- Many of the goods manufactured are customised
- It is much harder to get access to decision makers in industrial firms
- In industrial market research there is less focus on the marketing concept
- Industrial research is future orientation
- Limited test marketing
Differences in research applications
- For industrial research different types of secondary data is used. For example a lot of industry reports are used
- Trade association data is very important
- Surveys are used more than depth interviews
- Probability sampling is not used
- Industrial market research doesn't tend to use sophisticated analysis tools
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